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This is a home-based business, and we do not receive visitors. Unfortunately due to the volume of solicitor calls, we often do not answer the phone during the day while we are busy answering behavior e-mails and working on art to raise money for the animals. We are best reached via e-mail, which we check frequently throughout the day during the hours above. If you call please do leave a message and we will return your call as soon as possible as your business is important to us. Thank you for understanding.